You earn Redox Rewards points by having an active subscription. Each subscription purchase gives you an amount of Redox Rewards points, depending on the value of your subscription purchase.

You can redeem Redox Rewards points for any ASEA product.

Redox Rewards points expire 12 months from the date they are issued.

Yes, we will remind you by email 30 days prior, letting you know how many points will be expiring and directing you to the shopping cart to place an order. 

ASEA will multiply the accumulated points by 1.3 (and then again by internal peg rate table). Once again, this will happen automatically. 

No. The Redox Rewards points you earn are for you to use yourself.

Yes, If you return your subscription order, you will lose the Redox Rewards points earned

You can redeem Redox Rewards points towards any product and ship as a standalone order, with an on-demand order, or with your next scheduled subscription order.

You will be a Redox Legend earning Redox Rewards points at 30%.

If the associate/preferred customer cancels their subscription template, their accumulated Redox Rewards points can be kept for 90 days. They have 90 days to set up a new subscription template or will have to start again at the 10% Redox Rewards level. To use the accumulated Redox Rewards points, the associate/preferred customer must reactivate their canceled subscription template or set up a new template—in short, they must have an active subscription template. 

Yes. The new grace period is 90 days.

Recurring—every time the associate/preferred customer cancels their subscription template, their accumulated Redox Rewards points can be kept for 90 days.

It will no longer be calendar-month based. The grace period will be 90 days from the day a subscription template is canceled.

The accumulated Redox Rewards points will be kept for 90 days. To redeem them, there needs to be an active subscription template. There is also a 90-day grace period to start a new subscription template before your percentage drops. If 90 days pass without a new subscription template, the associate/preferred customer has to start at the LOWEST Redox Rewards level percentage (10%).

No. You can use all or some of your Redox Rewards points at any given time.

It is the shipping market that manages the display of the points available to use and that of the product price. If you have 100 points (USD), and you change your shipping market to Mexico, it will display 1,850 points (per pricing list).

For Redox Rewards, there must be PV to be considered as an active subscription.

Yes. An active subscription with ANY amount will keep accumulated Redox Rewards points and the Redox Rewards level (%) rolling forward.

When you have three qualifying subscription orders, you will receive a free product. The month you complete that third qualifying subscription purchase will dictate which product you receive. A qualifying subscription order is 140PV for associates and 70PV for preferred customers. Associates/preferred customers must maintain an active subscription template to get the free product of the month.

No, each market will have a product selected for the product of the month.

It will be sent out with (any) next subscription order.

It is per account; it does not consider the number of templates the associate/preferred customer has.

No.

No, associates will get a birthday perk in their birthday month, and preferred customers will get an anniversary perk in their ASEA anniversary month.

There will be no tax on redeemed products, but there will be tax on any shipping that is for those orders (if they are individual redemption orders). If it is a combined order, there will be tax on other products as well as shipping.